On our way back from Regina, some of us connected in Calgary airport for an hour or so. It was the end of our two week Service Excellence course so we were all on the look out for examples of good customer service. I found a great example at Chili's Bar and grill.
My friend giving me her opinion on what she thought of me taking pictures of her food.....or maybe it was just her opinion of me.
I ordered a burger which was a bit disappointing. The meat was dried out, and after having several burgers in Regina where every place griddled the bun, I was not used to having a plain dry bun. The yam fries were also raw in the middle.
Looks tasty, but looks are deceiving.
The customer service delivered by Danielle was top notch, she was friendly, she got my food quick, and she took care of us. The food on the other hand was a bit of a miss I'm afraid.....but I would go back just for the excellent customer service I got from Danielle. Thanks Danielle!